Frequently Asked Questions

Getting Started

What is RangeScout?

RangeScout is an AI-powered analytics platform that helps liquidity providers optimize their concentrated liquidity positions across Uniswap V3, Meteora DLMM, Orca Whirlpools, PancakeSwap V3, and more. We analyze pool data across 9 blockchain networks and provide data-driven strategy recommendations backed by 180 days of historical backtesting.

How does the credit system work?

Each action costs a specific number of credits: Deep Pool Analysis (10 credits), Signal Scans (5 credits), and Pool/Opportunity/Bittensor Scans (2 credits each). A cached re-run of a pool analysed in the last 24 hours costs 2. Free accounts get 30 credits once on signup — enough for 3 deep analyses. They never expire and they do not refresh. Paid tiers receive a monthly allocation that refreshes each billing cycle: Starter 150, Pro 700, Enterprise unlimited.

What chains do you support?

We currently support 9 major blockchain networks: Solana, Ethereum, Arbitrum, Base, Optimism, Polygon, BSC (Binance Smart Chain), Avalanche, and Sui. Each chain has different concentrated liquidity protocols with unique dynamics.

Analysis & Features

How accurate are your recommendations?

Our recommendations are based on quantitative analysis of historical data, volatility metrics, and AI-powered pattern recognition. While we use robust backtesting over 180 days of data, past performance does not guarantee future results. Our analysis serves as one data point among many that investors should consider.

What is the backtesting period?

We analyze 180 days (approximately 6 months) of historical price and liquidity data for each pool. This provides a comprehensive view of pool behavior across different market conditions including bull runs, bear markets, and ranging periods.

How often is data updated?

Pool data, price feeds, and liquidity metrics are updated in real-time when you run an analysis. Historical data is refreshed daily to ensure our backtesting models use the most current information available.

What are the different range strategies?

We analyze multiple range width strategies (5%, 10%, 15%, 20%, 30%) and provide comparisons showing profitability, time in range, rebalancing frequency, and impermanent loss for each. This helps you choose the optimal strategy based on your risk tolerance and capital efficiency goals.

How does the quant engine work?

RangeScout's quant engine (v2.0) uses institutional-grade stochastic finance models. It prices your LP position as a short straddle using Black-Scholes (giving you Greeks — delta, gamma, theta, vega — plus break-even volatility). It auto-calibrates the best stochastic process for your pool: Ornstein-Uhlenbeck for mean-reverting pairs like stablecoins, or Heston stochastic volatility for trending/volatile pairs that exhibit vol clustering. On top of that it runs 10,000-path bootstrap Monte Carlo with moving-block resampling (preserving autocorrelation), walk-forward validation, jump-diffusion decomposition, EWMA volatility, Sharpe/Sortino ratios, VaR/CVaR, Kelly criterion sizing, and ADX + Hurst exponent regime detection. Every result includes full transparency — no black boxes.

Important Disclaimers

Is RangeScout providing financial advice?

No. RangeScout is NOT a regulated financial advisor and does NOT provide investment, financial, legal, or tax advice. Our platform provides data analysis, historical backtesting results, and informational tools only. All information presented should be considered educational content and one of many data sources investors can use in their research process.

What should I do before making investment decisions?

You must conduct your own independent research and due diligence before committing any capital. This includes: (1) Understanding the risks of DeFi and liquidity provision, (2) Analyzing market conditions, (3) Reviewing protocol documentation, (4) Considering your personal risk tolerance and financial situation, (5) Consulting with qualified financial, legal, and tax professionals as appropriate. Never invest more than you can afford to lose.

What are the risks of liquidity provision?

Liquidity provision in concentrated liquidity pools carries significant risks including but not limited to: impermanent loss, smart contract vulnerabilities, protocol exploits, market volatility, token devaluation, regulatory changes, and complete loss of capital. Historical performance and backtested results do not guarantee future outcomes. You may lose some or all of your invested capital.

Do you guarantee profits or returns?

Absolutely not. We make no guarantees, warranties, or representations about potential profits, returns, or outcomes. Any historical performance data, backtested results, or projected returns shown on our platform are for informational purposes only and should not be interpreted as predictions or guarantees of future performance.

Pricing & Billing

What's included in the free tier?

The free tier includes 30 one-time credits — three full deep analyses — plus access to all 9 supported chains, the opportunity scanner, and community support. The credits never expire, but they are a one-time grant rather than a monthly allowance, so the free tier is designed to let you prove the engine works before paying.

How do I upgrade my subscription?

Visit the Pricing page and select your desired tier (Starter $29/mo, Pro $99/mo, or Enterprise $399/mo). You'll be redirected to Stripe for secure payment processing. Your new tier and credits activate immediately upon successful payment.

Can I cancel anytime?

Yes. You can cancel your subscription at any time from your Account page. You'll retain access to your paid tier and credits until the end of your current billing period. After that you revert to the free tier, which does not carry a monthly credit allowance — any credits already in your balance remain yours.

When do my credits refresh?

Paid tiers receive their full allocation each billing cycle, granted when the subscription invoice is paid. Free accounts do not refresh — the 30 signup credits are a one-time grant that never expires.

Technical Support

I'm getting an error analyzing a pool. What should I do?

First, verify the pool address and chain are correct. Some pools may have insufficient historical data (less than 30 days) or very low liquidity, which can cause analysis failures. If the issue persists, contact [email protected] with the pool address, chain, and error message.

Why can't I find my pool?

Our pool scanner filters for pools with minimum liquidity ($10,000 TVL) and volume ($5,000 24h volume) thresholds. Newly created pools or those with very low activity may not appear in scans. You can manually analyze any pool by entering its address directly in the Pool Analyzer.

How do I export my analysis results?

All completed analyses are automatically saved to your Library page where you can view them anytime. Currently, we don't offer CSV/PDF exports, but this feature is on our roadmap. For now, you can screenshot or copy data from the analysis view.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure payment processor Stripe. We do not currently accept cryptocurrency payments, but we're exploring this option for future releases.

Data & Privacy

What data do you collect?

We collect account information (email, password hash), usage data (credits consumed, analyses run), and anonymized analytics (page views, feature usage). We do NOT collect wallet addresses, private keys, or any on-chain transaction data. See our Privacy Policy for full details.

Do you store my wallet information?

No. RangeScout is a read-only analytics platform. We never request, store, or have access to your wallet private keys, seed phrases, or any information that could be used to execute transactions on your behalf.

How do you use my data?

We use your data to provide and improve our services, track credit usage, save your analysis history, and send account-related emails (verification, password resets). We do not sell your personal data to third parties. See our Privacy Policy for complete details.

Can I delete my account and data?

Yes. You can request account deletion by contacting [email protected]. We'll permanently delete your account data within 30 days in compliance with GDPR and data protection regulations. Note that some data may be retained for legal/compliance purposes as required by law.

Contact & Support

How do I contact support?

Email us at [email protected]. We typically respond within 24-48 hours. Pro and Enterprise subscribers receive priority support with faster response times. For urgent issues affecting paid services, please mention your subscription tier in the subject line.

Can I get a custom plan for my team?

Yes! Enterprise plans can be customized with additional credits, API access, dedicated support, and white-label options. Contact [email protected] to discuss your team's specific needs and we'll create a custom quote.

Do you have an API?

API access is currently available only for Enterprise tier subscribers. The API allows programmatic access to pool analysis, historical data, and signal generation. Contact us for API documentation and pricing for your use case.