Contact Us

We're here to help. Reach out to our support team with any questions or concerns.

Email Support

For general inquiries, technical support, account issues, or feedback: [email protected]

Response time. We read every email and aim to reply within two business days, usually sooner. Paid subscribers are prioritised.

Check Our FAQ

Find quick answers to common questions about features, pricing, and usage. Visit FAQ Page

What can we help you with?

• Technical Support: Analysis errors, bugs, or platform issues
• Billing & Subscriptions: Payment issues or plan changes
• Account Issues: Login problems, password resets, or verification
• Feature Requests: Suggestions for new chains, features, or improvements
• Enterprise Inquiries: Custom plans, API access, or white-label solutions
• General Questions: How the platform works or getting started

How support works

RangeScout is run by a small team, not a staffed support desk, so replies come from the people who actually build it.

If something is time-critical, say so in the subject line and we'll get to it sooner.

For urgent security issues or vulnerabilities, please email [email protected] with "URGENT SECURITY" in the subject line.